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Housing Manager Greenford and Hanwell – based across 2 sites in Ealing

Salary: £34,638.00 per annum

Permanent Contract Full time (40 hours per week)

The primary purpose of YMCA West London’s Greenford and Hanwell Projects is to provide high quality, holistic support and temporary housing accommodation with associated facilities for young vulnerable people to develop their personal and social skills sufficient for them to live independently from the YMCA in a sustainable way.


Every member of staff, therefore, has the support of residents as their primary purpose.  The principle accountabilities of this post therefore flow from that premise.


Working with the Area Housing Manager, and other colleagues the Housing Manager is responsible for the day-to-day operational management of the functions which supports the residents. The project is a YMCA West London partnership with St Christopher’s church. The Housing Manager is to work with the church and YMCA West London Youth Department in promoting and realising the vision for the Greenford and Hanwell Projects.

The Housing Manager, is responsible for 16 staff and 54 residents between the ages of 16-35 with low to medium support needs across both projects. You will ensure delivery of excellent housing management and support services to customers living in mixed accommodation in both the Greenford and Hanwell Projects. You will make sure that the projects remains on a sound financial footing and comply with Supporting People requirements as well as all other relevant quality standards. On a day to day basis this will include management of the budget and monitoring of income to the project, overseeing all support provided to residents and management of the staff teams. You will also work to build and maintain partnerships with local agencies and community groups, and actively involve residents in the running of the project.

The service we provide is characterised by our commitment to continuous improvement, efficiencies, excellence, better outcomes for vulnerable young people, raising our profile and growth.

To successfully achieve in this role we are now looking for like-minded driven individuals with the necessary experience to take on this new and exciting role. You will:

  • Have the ability to work both operationally and strategically
  • Possess solid knowledge and experience of housing and support
  • Extensive experience of working in supported housing at line management level
  • Knowledge of the Supporting People Quality Assessment Framework
  • Be highly performance driven and financially astute
  • Customers focused and committed to continuous service improvement
  • Strong staff and budget management skills
  • Aptitude to communicate at all levels
  • Able make decisions under pressure
  • Strong negotiation and stakeholder management skills
  • Ability to represent our service and the organisation
  • Good ICT skills

Closing date: 03.07.2017

Interview dates:  10.07.2017

Download a full application pack below ,

alternatively email recruitment@ymcawestlondon.org or call our recruitment line 020 88321523.


 Position description

Application Form

Terms and conditions

Please note that an application form will need to be completed, as CVs will not be accepted.


Volunteer with us

For further information  please contact Recruitment: We are committed to equal opportunities YMCA West London, 25 St Mary’s Road, Ealing, London W5 5RG E:  recruitment@ymcawestlondon.org T: 020 8832 1590

Application Form If you would like us to email you an application form in “Word” format, or a printed copy, please contact us. investorsinpeople