How to guide

How To… create an account and login

 

YMCA West London Y Active App:

 

  1. Open App available on App Store  and Google Play
  2. Clink ‘Create Account’
  3. Enter the name of the person who will be doing the classes then click ‘Continue’
    • Please note the system requires that each person who takes a class will have their own account and login, be they, adult, parent, baby or child.
  4. Enter your information
    • In the case of registering a baby or child please enter the email and other contract details of the parent or carer.
  5. Click ‘Create New Account’.Done!when you book your or your child’s first class or course.
  6. Later you will be prompted to enter your payment details

 

Online Booking Site:

 

  1. Go to online Booking Site
  2. Under ‘New to our site?’ enter your name. Click ‘Next’
  3. Under ‘Create an Account’ complete the following:
    • Column 1. enter the name, birthday and gender of the person doing the classes / courses. Enter the contact information of the adult (if different).
    • Column 2. Enter an email and password. Please note the system requires that each person who takes a class will have their own account and login, be they, adult, parent, baby or child. Emails can be repeated (i.e. have one email for the family), however, passwords need to be different.
    • Column 3. Add other family members to link accounts. For example, you may wish to add a child’s parent in here or a parent’s child.
  4. Read and agree to the Waiver and click on ‘Create Account’

Done!

Later you will be prompted to enter your payment details when you book your or your child’s first class or course.

 

Create a Login after Y Active have created you an account:

 

  1. If a Y Active staff member creates you an account you still need to create a login before you can access the site in full.
  2. To do this open the online Booking Site
  3. Enter your name under ‘New to our site?’ and follow the instructions. Done!