Parents’ information

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Jumpers! Nursery calendar

Nursery newsletter

Read our November & December newsletter and find out what’s going on in Jumpers! Nursery.

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nursery complaint

Jumpers! complaints procedure

 If you are unhappy with any part of the service you receive from YMCA West London then there is an official complaints procedure that we would encourage you to use. This will make sure that we improve our service for the future. We try to make it easy for you to make a complaint or …

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Terms and Conditions

Information about: Your child’s day to day experience at Jumpers! Nursery, including food, clothing requirements, routines. Moving from one room to another. Paying your fees. Our safeguarding policies. Our illness and accident policies.

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Customer survey

We’re delighted with the positive feedback from you in our customer survey 2016. Here’s what action we will take.

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